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Beijing Courts Litigation Service WeChat Official Account Puts into Service
  发布时间:2018-03-30 14:17:41 打印 字号: | |
  To adapt to and meet new requirements and expectation of the people for litigation services in the Internet+ era, on January 19, Beijing courts litigation service WeChat Official Account (hereinafter referred to as the "Official Account") put into service, which takes the lead to achieve the connectivity between unified internal case handling system in three levels of court and the external WeChat client, and marks the preliminary completion of Beijing court network service platform system, trying to provide people with safe, reliable, flexible, efficient, convenient and accurate litigation service.

  The Official Account that introduces a security system focused on digital authentication technology and integrates big data, cloud computing and face recognition technology provides more than 20 service functions in three columns of judicial openness, litigation service and my case, facilitating the public to participate in the litigation activities in the form of safety, economy and closeness to life, and has main features as below:

  (i) Adopting "face recognition" to provide safe and reliable authentication. In order to carry out the operation of a case, the parties need to compare the face information with the identity document. Only through verification can the case be connected and the litigation information security of the parties can be ensured.

  (ii) Setting up "my case" to provide flexible and diverse service. According to the common service requirements, a number of feature service functions are set in the column of "my case". The parties or agents who pass the identity authentication can conduct a comprehensive review of the trial progress, online submission of materials and liaison with the judges.

  (iii) Using WeChat media to provide efficient and convenient service. Based on electronic service with high efficiency, convenience and low cost, relying on WeChat client, the parties or agents just click on the "document delivery", choose a case, sign electronic delivery address confirmation, agree and confirm WeChat ways of service, they can receive the litigation documents from the judge via WeChat.

  (iv) Relying on the "similar case and applicable laws" to provide litigation guidance of accurate retrieval. With the aid of the Supreme People’s Court "FA XIN" platform, retrieval service of similar typical cases and related laws and regulations is provided for the parties without charge, so that they have a reasonable expectation for litigation risk to raise awareness of security.

  In addition to simple operation, saving time and high efficiency, convenience and fastness, the Official Account has the following advantages:

  (i) Building a platform to unify the external service. The Official Account is a new platform for unified litigation services in three levels of courts in Beijing, including unified service items, service function, service process and service standards, on which the public can enjoy homogeneous, standardized and normative online litigation services in the three levels of court.

  (ii) Being a channel of internal and external interaction and smooth service. The Official Account can realize the interconnection between the WeChat client and the judge handling system for the delivery of materials and service of documents. The parties may handle relevant litigation matters on the WeChat litigation service platform, and the judge can examine the case through trial handling system.

  (iii) Providing technical support to guarantee information security. With the support of technical cooperation companies, "face recognition" technology and "Anysign" electronic signature technology have been introduced to the registered login authentication and delivery address signature confirmation respectively to lay the foundation for the parties to enjoy litigation service function. The technical department of court set up a special management platform to store and safe-keep the identity authentication information of the parties, and implement encryption management so that related information only circulate in Beijing court Internet Apsara Stack and Beijing court judicial work private network, to ensure the security of personal information.
责任编辑:梅玉兰